Frequently Asked Questions
Frequently Asked Questions for B2B & Bulk Buyers
Bulk Pricing & Orders
Do you offer bulk pricing for clinics with multiple rooms?
Yes, we offer tiered bulk pricing for practices outfitting multiple rooms. Our packages include:
- Starter Clinic (3-5 pieces): 10% discount for waiting room + 1-2 treatment rooms
- Full Practice (10-15 pieces): 15% discount for complete multi-room solutions
- Multi-Location (20+ pieces): 20% discount for franchise or group practice standardization
What's the minimum order quantity for bulk pricing?
Bulk pricing begins at 3 pieces. However, we work with organizations of all sizes and can create custom packages for single-location practices or multi-site institutions.
Can I get a custom quote for my organization?
Absolutely. We provide detailed proposals including room-by-room recommendations, pricing, installation options, and expected outcomes. Simply contact us with your requirements, and we'll prepare a comprehensive quote within 2-3 business days.
Design & Consultation Services
Can you help design art packages for our practice?
Yes, we offer complimentary design consultations for bulk orders. Our therapeutic environment design service includes:
- Room-by-room art recommendations based on clinical outcomes
- Color psychology and nervous system regulation principles
- Size and placement guidance for optimal impact
- Cohesive aesthetic across your entire practice
Do you offer site visits or virtual consultations?
We offer virtual consultations for all bulk buyers. For large institutional orders (₹5,00,000+), we can arrange site visits in select locations across India. Virtual consultations include space assessment, lighting analysis, and personalized recommendations.
Can we customize sizes or framing options?
Yes, we offer custom sizing and professional framing options for bulk orders. This is particularly useful for standardizing art across multiple locations or matching specific architectural requirements. Custom orders typically add 2-3 weeks to production time.
Ordering & Payment
What payment terms do you offer for institutional buyers?
We offer flexible payment options:
- Net 30 terms for established institutions and repeat customers
- Installment plans (3-6 months) for orders over ₹1,00,000
- Purchase orders accepted from registered organizations
- Standard payment via credit card, bank transfer, or UPI
Do you provide invoices with GST?
Yes, all invoices include GST and are compliant with Indian tax regulations. We provide detailed invoices suitable for institutional accounting and reimbursement processes.
Can we place a standing order for new locations?
Yes, we work with growing practices and franchises to establish standing orders. This ensures consistent branding and therapeutic environment design across all your locations as you expand.
Shipping & Installation
Do you ship to multiple locations?
Yes, we can coordinate shipments to multiple addresses for group practices, franchises, or organizations with several locations. Each location receives tracking information and delivery confirmation.
What's the lead time for large orders?
Standard lead times:
- 3-10 pieces: 7-14 business days
- 11-25 pieces: 14-21 business days
- 25+ pieces or custom orders: 3-4 weeks
Do you offer installation services?
We provide detailed installation guides with every order, including placement recommendations and hanging instructions. For large institutional orders in select cities, we can arrange professional installation services. Contact us for availability in your area.
What are your international shipping options?
We ship worldwide to therapists and wellness organizations. International shipping includes:
- DDP (Delivered Duty Paid) options for select regions
- Transparent customs and duties information
- Professional packaging for safe international transit
- Tracking and insurance on all shipments
Quality & Guarantees
What quality standards do you follow?
All our art meets institutional quality standards:
- Archival-quality materials for longevity
- Fade-resistant inks and finishes
- Durable framing suitable for high-traffic clinical environments
- Easy-to-clean surfaces for healthcare settings
- Compliance with safety and infection control standards where applicable
What's your return and exchange policy for bulk orders?
We offer a 30-day satisfaction guarantee. If any piece doesn't meet your therapeutic environment needs, we'll exchange it or provide a refund. For bulk orders, we recommend ordering sample pieces first to ensure they meet your expectations before committing to a full order.
Do you offer warranties?
Yes, all pieces come with a 1-year warranty against manufacturing defects. For institutional buyers, extended warranties are available for an additional fee.
Partnerships & Ongoing Support
Do you work with interior designers and architects?
Yes, we partner with interior designers, architects, and healthcare design consultants. We offer trade pricing and collaborative design services for professionals specifying art for their clients' projects.
Can we become a preferred partner or reseller?
We're open to partnership discussions with wellness organizations, design firms, and distributors. Contact us to discuss partnership opportunities, including exclusive arrangements for specific markets or sectors.
Do you offer ongoing refresh programs?
Yes, we offer annual refresh programs where we rotate or update art in your spaces. This keeps your therapeutic environment fresh and allows you to respond to seasonal themes or evolving clinical needs. Subscription-based models are available for multi-location organizations.
Ready to Transform Your Therapeutic Spaces?
Contact our B2B team for a custom consultation and quote tailored to your organization's needs.
Request a QuoteCertificate
-
Udyam Certificate
-
ISO Certificate
-
IEC Certificate
-
AD Code SBI INDORE
-
GST Certificate